Privacy Policy

Last Updated: September 17, 2025

At TONL, we believe representation matters—not just in imagery, but also in how we treat your data. This Privacy Policy explains how we collect, use, and protect your information when you use TONL’s Services, including TONL AI (our generative AI tool), our stock photography library, and our website (collectively, the “Services”).

By using TONL, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect

We collect information to improve our Services, personalize your experience, and ensure TONL AI works responsibly.

Information you provide:

  • Account details (name, email, password)
  • Payment information (processed securely by third-party providers)
  • Prompts, queries, or text you enter into TONL AI

Information we collect automatically:

  • Device and browser information
  • Usage data (e.g., which Services or images you interact with)
  • Log data such as IP address, timestamps, and referral links

Information from third parties:

  • Payment processors and authentication providers may share limited information to complete transactions or verify your account.

2. How We Use Your Information

We use your information to:

  • Provide and improve our Services, including TONL AI
  • Personalize your experience
  • Process payments and deliver purchases
  • Enhance AI training and safety (see Section 3)
  • Communicate updates, promotions, or support responses
  • We do not sell your personal data to advertisers.

3. TONL AI Prompts and Outputs

Prompts & Outputs: We may store your prompts and generated outputs to improve TONL AI’s functionality, safety, and fairness.

Human Oversight: TONL staff may review samples of prompts/outputs to train models and reduce bias, but this is done under strict confidentiality.

Data Minimization: We only retain what is necessary for research and product improvement.

Opt-Out: You may request to exclude your prompts/outputs from model improvement by emailing hello@tonl.co.

4. Sharing of Information

We do not share your personal information except in the following cases:

  • Service Providers: With trusted vendors (e.g., payment processors, cloud storage providers) who perform services on our behalf.
  • Legal Compliance: When required by law, regulation, or court order.
  • Business Transfers: If TONL undergoes a merger, acquisition, or sale of assets, your data may transfer as part of the business.

5. Data Security

We implement industry-standard technical and organizational safeguards to protect your information. However, no online system is 100% secure. We encourage you to protect your account by using strong passwords and limiting account access.

6. Data Retention

We retain your information as long as needed to provide Services or comply with legal obligations. If you close your account, we will delete or anonymize your personal information, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information
  • Request a copy of your data
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent

To exercise these rights, contact hello@tonl.co.

8. Children’s Privacy

TONL is not intended for children under 13. We do not knowingly collect personal information from children. If you are a parent/guardian and believe your child provided data to us, please contact us for removal.

9. International Data Transfers

If you access TONL outside the U.S., your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will notify registered users by email or by posting a notice on our site. Continued use of our Services after changes are posted means you accept the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, contact: hello@tonl.co

By using TONL and TONL AI, you consent to the collection and use of information as described in this Privacy Policy.By using TONL and TONL AI, you consent to the collection and use of information as described in this Privacy Policy.